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All clients will be treated with respect and dignity. Privacy and confidentiality will be maintained at all times. Personal and professional boundaries will be respected at all times.

 

Clients must provide an accurate health history and agree to inform their therapist of any updates or changes to their health/medical condition.

 

Any client with a contagious condition including common cold, influenza, stomach flu, coronavirus, meningitis, shingles, contagious skin conditions, etc. must not come into the office, but call to inform the therapist before scheduled appointment time.

 

Therapeutic massage and modalities that are within the scope of practice will be provided. Clients with acute injuries or conditions that are outside of the scope of practice for massage should consult with their doctor.

 

Harassment of any kind is not tolerated and the session will be terminated if this occurs, or if the practitioner's safety is compromised in any way.

 

Massage sessions will begin and end at the scheduled time. Sessions that begin late due to the client's late arrival will end at the scheduled time and the client will be billed for the full time.

 

24 hours advance notice is required if you need to cancel or reschedule your appointment. In cases of late cancellations or no-shows (failure to notify) you will be charged the full amount of your session.

 

Your credit card will be kept on file and will be charged in case of late cancellation or no show.

To maintain the therapist's safety and avoid illicit behavior, a copy of a government issued photo ID is required before your first session.

 

Thank you!

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Cocoon Massage Therapy

10 South Main St., Attleboro, Suite 211

 

Epione Health and Wellness Center

184 West Main St., Norton, Suite 202

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